Need a hand?
john@thorsendigital.comWe will read your message and help point you in the right direction.App and account support
For help with BillProof Mobile, account access, or a question about a saved result, email john@thorsendigital.com. Do not send documents you do not want to share by email; the mobile app is the place to submit documents for analysis.
BillProof Mobile is available from the App Store at https://apps.apple.com/app/id6761761059.
Privacy and deletion requests
For questions about consent, retained data, your privacy rights, deleting bill history, or deleting an account, email john@thorsendigital.com. The fastest way to delete bill history or an account is through Profile and Settings in the app.
Optional advocacy help
BillProof Mobile can support a separately consented request to share selected case information with an assigned independent advocacy team. Advocacy is optional, may not be available, and does not guarantee a referral, representation, bill resolution, or savings. Any fee and scope must be agreed with the independent team before work begins.